In a bid to mitigate the risk of COVID 19 infection due to physical contact between staff and public, National Identification and Registration Authority (NIRA) has digitalised a number of its services.
“National Identification and Registration Authority (NIRA) wishes to inform its clients and the general public, that a number of its services can now be accessed online and do not require physical visits to our service centres,” reads part of the official statement.
Services that can now be accessed via NIRA website www.nira.go.ug include confirmation of National Identification Numbers (NINs), letters of Confirmation of Information and tracking status of applications.
“We also wish to remind the public that all the above-mentioned services were decentralised and are available at the 117 NIRA offices across the country. Clients can also request for replacement of lost National Identity Cards at any NIRA office and do not require to travel to the Kololo Head Office.”
NIRA also urged the public to utilize the online options to access the aforementioned services and avoid physical visits to our service centres unless the service sought requires physical interaction with NIRA staff.
“Our various stakeholders including banks and telecoms have been informed of the use of the online services indicated above. Clients can also reach us through the avenues such as Call Centre line: 0800211700 Toll Free (during working hours), Dial *216# to check NINs and status of applications and Twitter: @NIRA_Ug.”