Stanbic bank, Prudential launch joint Medical Insurance Cover for Ugandans

L-R: Paul Nagemi, the Chief Health Officer at Prudential Uganda, Tetteh Ayitevie, CEO Prudential Uganda, Sam Mwogeza, Stanbic Bank’s Executive Head for Consumer Banking and Tich Makonese, Head, Insurance, Wealth and Investment Uganda at Stanbic bank speaking to the press at the launch of Stanbic MediProtect

With just UGX600, 000 or USD166 investment, Stanbic customers are now able to acquire for themselves and loved ones, annual medical insurance cover of up to UGX 20 million—this, courtesy of Stanbic MediProtect, a joint offer by the bank and Prudential Uganda. 

Unveiled at a press conference in Kampala, today, MediProtect is open to Stanbic Bank Uganda customers and any of their nominated dependents, irrespective of age.

Ugandans can choose between three MediProtect packages based on affordability with the least priced policy being Silver—accessible at UGX600,000 per annum, which allows policy holders to enjoy medical cover worth up to UGX20m in annual value. 

The Gold package whose premium costs UGX1,000, 000 offers up to UGX70m in medical cover value for a year while Platinum category available at UGX 2 million gives policyholders nearly UGX 120 million in annual value—and a long list of benefits. 

MediProtect cover can be accessed by policyholders at over 380 medical outlets across the country that are affiliated to Prudential Uganda.

Pandemic lessons 

Sam Mwogeza, Stanbic Bank’s Executive Head for Consumer Banking said, “MediProtect is a direct lesson from our experience as a country in the last two years of the Covid-19 pandemic—we are offering a solution that enables every Stanbic Uganda customer to get medical insurance for themselves, relatives and loved ones and be assured of accessing professional medical care when they fall ill.”  

Sam Mwogeza, Stanbic Bank’s Executive Head for Consumer Banking.

Although medical insurance is fast growing in Uganda, 2018 research by Insurance Institute of Uganda found that only 5 percent of Ugandans had health insurance—most of those are on corporate medical schemes sponsored by their employers. 

“At the height of the Covid-19 pandemic, we lost many of our people who couldn’t afford medical bills even those deemed to be relatively well off, financially, were drained of all their cash savings due to prolonged hospitalization. 

So, as leaders in our respective industries, we have decided to do something about it; to give our clients the opportunity to secure their lives such that they can afford to take care of their medical bills,” said Dogo Singh, the Head of Bancassurance at Stanbic Bank Uganda.

Tetteh Ayitevie, CEO Prudential Uganda said, “our purpose at Prudential is to help people make the most out of life and we believe that Stanbic MediProtect is a demonstration that we are dedicated to helping individuals and families in every step of their health, wealth, and wellness journey; by ensuring they can afford good medical care, which is core to good health. 

Tetteh Ayitevie, CEO Prudential Uganda.

We are therefore happy to partner with Stanbic Bank to provide this health insurance Plan and urge all Stanbic Bank’s customers to cover their relatives, friends and loved ones.”

Flexible cover 

Stanbic MediProtect is a flexible insurance cover allowing clients who already have an insurance cover by virtue of their employment, to buy a medical insurance package for their loved ones and dependents who may not fall under their employer’s cover. 

The product also covers advanced age adults of 70 plus years, and can be accessed by the bank’s customers through Stanbic Bank’s website:

Stanbic MediProtect has been designed with the customer’s needs in mind offering solutions to pre existing barriers to the uptake of medical insurance. Stanbic Bank and Prudential Uganda believe that this product will be the start to every family actively ensuring that all its members and close relatives are covered against medical emergencies.

According to Paul Nagemi, the Chief Health Officer at Prudential Uganda, this product underscores the importance of having something set aside for a rainy day including both savings and health insurance. 

“We are glad to not only unveil this partnership with Stanbic Bank Uganda but also launch this unique product that will enable customers to add as many beneficiaries as they want to, at very affordable contributions. 

The beneficiaries can be their immediate, extended family or financial dependents. This product provides competitive outpatient (dentistry, optical antenatal and inpatient benefits in over 200 health facilities countrywide,” he said.

According to the World Health Organization Global Expenditure database, an estimated 38% percent of Uganda’s health expenditures are paid by individuals through out-of-pocket costs, followed by development partners (41%), the government (16%), and others (5%).


  1. Log onto Stanbic Website and find Stanbic MediProtect. Read the T&Cs then click Apply Now if you agree.
  1. Enter applicant Details. Enter bio data of the principal member and attach ID.
  1. Plan Selection. Select preferred package from 3 options.
  1. How to add dependants. Add any number of dependents. Skip step if you have no dependent to add.
  1. Next Of Kin. Enter the details of the Next of Kin.
  1. Health Questionnaire. Provide details on the health of the principal member and dependants if any.
  1. Premium Payment. Client pays annual premium using their visa card.
  1. Payment Confirmation. Client receives payment receipt on their email.
  1. Card Issuance. Upon review and acceptance by the medical underwriting team, medical card is issued within two working days.
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